RidgeEnergy said: February 4, 2013 6:34 am PST
Miss Morrow,
I want to apologize for your unsatisfactory experience with us. Though we strive for excellence in customer satisfaction there is the rare occasion we are unable to meet our customers expectations. There is no excuse for your experience. We will however use your experience to make sure in the future it doesn't happen again. Once again I apologize. Thank you for your time and consideration.
Warmest Regards,
Levi Smith
Ridge Energy Savers